Showing posts with label hotel. Show all posts
Showing posts with label hotel. Show all posts

Friday, June 22, 2018

We walk into a bar with a squirrel

The Majestic Bar, Yosemite National Park, California
He kept trying to sneak into the bar, and not once did the bar staff ask for his I.D. I expect they didn’t ask because this was not a human trying to sneak a drink. It was a squirrel. The door to the patio was propped open so the wait staff could easily take food and drinks to the patio tables. I guess wildlife visits are among the many perks of barlife at The Majestic Bar in Yosemite National Park.

For those keeping track, this is our second hotel bar in a row, and as we mentioned last week, hotel bars are a little different than most bars -- especially neighborhood bars. Hotel bars don’t tend to have regulars, but they do tend to have a variety of patrons coming in and out.

Kyle the bartender told us that The Majestic does have regulars, but they visit the bar annually, not weekly (until a few years ago, those regulars went to the Ahwahnee Hotel Bar, but the hotel’s name changed when the concession management changed. The old concessionaire took the storied name with them when they left). But Kyle only knows this from stories he’s heard. He’s only been bartending at the Majestic Bar since January of this year. In fact, he’s only been bartending at all since January (though we’d never have guessed it. He was impressive). Kyle has worked other jobs in the park, at the hotel front desk, as a restaurant host, selling tickets… but now he’s at the bar.

We’ve been living in Fresno, but we’ll be moving to the Seattle area in a few weeks, so we wanted to make one last visit to the national park before we leave. In order to beat the traffic and to get to a couple of worship services in the park (Protestant at Yosemite Valley Chapel and Catholic in the Visitor Center Theater), we left home early. After finding a surprisingly central parking spot (a treasure on a busy summer day), we decided to walk to The Majestic Yosemite Hotel for our picnic lunch.

After eating at a bench over a creek, we went into the hotel and took seats at the bar. There were plenty of seats at the bar, and we heard staff remarking that it was a rather slow day, surprising for a weekend afternoon. There was theorizing about whether it was because it was a Sunday afternoon and people left the park early to get home, or whether people weren’t coming because it was because it was Father’s Day. To our eyes, there were still lots of people in the Valley.

We looked over our menus, which had its share of Yosemite themed cocktails (such as the El Capitini, which we heard described as the “Jolly Rancher of cocktails” because of its sweetness). I went with the Bourbon Baked Apple and Mindy got all fancy with a variation on the Keoki coffee. As a treat for me (Father’s Day has its privileges), I ordered a chocolate chip cookie from the dessert menu.

We once asked an accountant who worked for a bar what features can make a bar more profitable, and he said it always helps to have an inviting patio area. It is hard to imagine a more inviting patio area than one that looks out on the trees and mountains and grandeur of Yosemite National Park. Many people were outside at the tables on the patio enjoying a pleasantly warm day.

Ramos Fizz sample
A woman who came to the bar to get her drink asked Kyle, “Can I take my drink outside?”

He told her, “You can take it anywhere, even outside. Just don’t leave your glass outside.”

We heard Kyle ask for eggs from the kitchen when he had an order for a couple of Ramos Fizzes. After he’d made up the very pretty drinks, he sent them out, and the waitress came back right away with an order for more. “I made that drink too good! Other people are ordering it,” he said. He let us try a sample, and it was delicious.

Many people ordered drinks at the bar, but they didn’t stay there to enjoy them, so we knew if we were going to ask our standard bar questions, we’d have to ask the staff. So we asked Kyle, “What makes for a good bar?” and for the first time in a long time, we got a completely new answer: “Not having a slope at the edge of the bar.”

The wooden bar at the Majestic is elegant, but the stylish slant on the customer’s side is somewhat hazardous to beverages. The staff warns everyone, but a drink goes down at least once a week.

We can certainly endorse the rest of Kyle’s answer, which we’ve heard more often. “Good people, good workers, makes the day go by.” Kyle was busy doing his job for a while before he could tell us what he thought made a good church. He answered, “Same thing, the people.”

We also asked Rachelle, one of the servers, our questions. She said she likes a divey bar, so atmosphere matters. “The locals make for a good bar. They’re chatty, you find out everything that’s going on.” Her father goes to a bar in Wallace, Idaho, a mining town. Everyone gets a free drink after a shift. Some stop at one drink, but enough go on to make the free drink worthwhile for the bar’s bottom line. It’s one of her favorite bars in the world.

As for what makes for a good church, Rachelle said, “It’s been a long time since I’ve gone,” but after some thought she added, “A place that’s accepting and loving and gives back to the community.” She said, “But that’s hard to find.” And Kyle agreed.

Of course, we’ve found churches like that. As we’ve found bars like that. We have a little more church and bar experience than most people, and we wrote a book about it. But if you should have to choose between buying our book and going to Yosemite National Park, I’d recommend Yosemite.

Friday, June 15, 2018

We (finally) walk into a hotel bar

Atrium Lounge, DoubleTree by Hilton, Fresno, California
Drinks to go are usually not a bar thing. It’s pretty common to see signs near the door that say, “No Alcohol Beyond This Point.” At this bar, though, those signs are missing, and people taking drinks to their rooms is an everyday event. That’s one of the many things that make a hotel bar different than other bars.

I’ve wanted to write about this particular bar since September, but I couldn’t write about the Atrium Lounge while I was an employee of the DoubleTree by Hilton Hotel where the bar resides. As an employee, I wasn’t supposed to frequent the bar (certainly a very sensible rule), and I worked night audit, starting just as the bartenders were finishing up. Because it’s in the lobby, surrounded by guest rooms, the bar can’t stay open too late; there’s always a balance between guests celebrating cheerily (and, often, noisily) with libations and guests trying to get a good night’s sleep. But since I no longer work there, visiting the bar is acceptable.

The bar is usually populated by business people relaxing after a long day of work or travel. Sometimes it’s a visiting baseball team celebrating a win over the Fresno Grizzlies, or concert goers enjoying a nightcap after a show at the convention center next door. When a religious group is hosting a retreat at the hotel, often the bar’s business goes down (though they make it up a bit with drinks ordered through room service).

On occasion while I was working at the hotel desk, I’d get complaints from the rooms about loud folks at the bar. Usually in a bar you don’t need to hush people, but this is a different kind of place. Another thing that makes it different is the waterfall. Most bars don’t have three-story indoor waterfalls.

We went on a Tuesday night, and the bar was full, so we sat at one of the tables. I knew the bar staff: Brandon was tending bar and Kasandra was waiting tables. In the past, we’d often chatted as their shifts ended and mine began.

Mindy and I were ready to order more generic drinks, but after we took a look at the menu, I ordered a “Big Black Cow… And Get Out of Here” (just because of the name) and Mindy ordered a “Blossom Trail Martini.”

Though they were busy, but Kasandra and Brandon took time to answer the two questions we always ask at bars, “What makes for a good bar?” and “Whether you go or not, what would make for a good church?”

After serving us our drinks, Kasandra said, “I think you need an attentive staff. People who can talk about anything.” Servers in a bar may need to discuss a wide range of topics, from what there is to do in town to the game playing on the TV. (By the way, sadly, the Oakland A’s were not playing well on the TV). She added that a bar should be, “Clean with good stock, an assortment for everybody.”

I asked her what she liked about working in this bar in particular. She’s worked in other hospitality locations and at a casino, but she said she loves it at the DoubleTree because of the people. She also appreciates that it is an open space. “The front desk is right there, and there are cameras.” It does make for a secure working environment. She also appreciates the variety of guests, “there are business people, sports people, families. There's more in the world than your hometown.”

As for what makes for a good church, she said, “Acceptance. You want to walk in and be with other people on their spiritual journeys, not judging or shaming. And love that isn’t just a front, but you can feel it.”

As we finished our drinks, we noticed there were a couple of seats open at the bar, so we went up to chat with Brandon. According to him, a good bar has “A couple of things. I’m not sure what the word is… It’s not entertainment, but it’s where you can find a good conversation.” He’s worked in holes-in-the-wall, nice restaurants, nightclubs (you don’t find those good conversations in nightclubs, he pointed out). He said the word he wanted meant something about individuals in the same place looking to talk together.

He explained that a hotel bar is different from a neighborhood bar. In a hotel bar, the travelers are often business people who, if they want to have a conversation, have to be willing to talk to strangers. “At this bar, there are people from all over the country, from all over the world.”

Neighborhood bars, he said, draw people from different walks of life, but they know each other. You might have people who don’t drink anymore, but still come and have their O’Douls or a soda.

It took time to get Brandon to answer the second question, primarily because he was busy. I asked for one word for what made for a good church. He said “acceptance.” (I’m pretty sure he didn’t overhear Kasandra.) He said these days you have to understand other people’s beliefs, but everyone shares the same core values, they’re just expressed differently.

We’re planning to move out of the Fresno area in the next few weeks, but it was nice to be able to visit my old workplace as a guest -- even though it was a little annoying that they seem to be doing just fine without me.